Refund & Cancellation Policy

Cancelling

You can cancel your subscription at any time from the Billing page. Cancelling stops future renewals; you keep full access until the end of the period you have already paid for, and you will not be charged again.

Refunds

Because signals and analysis are delivered immediately and cannot be returned, payments for a billing period are generally non-refundable once that period has started, including for partly used periods and for trading results.

We will refund in full:

• duplicate charges, or charges made after you had cancelled;
• charges for a period in which a service fault on our side stopped you receiving signals for most of the period;
• where the law requires us to.

How to ask

Email support@meridian-forex.com from your account email within 14 days of the charge, with the payment reference from your receipt. We reply within 3 business days. Approved refunds go back to the original payment method through our payment processor; your bank may take 5–10 business days to show it. Crypto payments are refunded in the same asset at the amount originally received, less network fees.

Account closure for misuse

Accounts closed for breaching our Terms, such as sharing or reselling signals, are not refunded.